Business Analyst cum Product Manager

Job Descriptions

– Work closely with business decision makers/ super users and other applications system analysts to define and design future solutions for Service Center and Technology Center operations

– Capture requirements, design and develop systems solutions

– Analyze complex business problems or requirements and design cost effective and suitable solutions and product configurations to meet them

– Design and write functional and technical specifications

– Provide technical expertise in identifying, evaluating and developing systems and procedures that meet the business requirements

– Provide direction and guidance to the outsoured development team when it is required, and ensure that the team delivers high quality work

– Cooperate with the development, creating mockups, specifying the requirements for developers and tracking work progress.

– Develop and continually maintain skills in product features, functions, and processes and any applications integrated with S-Platform

– Develop skills in configuring the S-Platform system as required by the business

– Plan, execute and support unit, integration and acceptance testing

– Develop test scenarios, test plans and other documentation

– Prepare for and conduct training for business users and others in S-Platform applications (ERP, CRM,…) functions

– Manage projects and parties involved in projects

– Participate in team planning & retrospective, making sure the dev team has a clear understanding of the user stories and know exactly what must be developed

Job Requirements

Knowledge

– Experience with SAP/Oracle or equivalent ERP/CRM products, accounting softwares and productivity softwares is desired

– Demonstrated experience in working in a cross functional environment.

– Demonstrated Product Management competence in managing innovation, from idea-generation through development and launching new products through all development phases and across all affected departments and functions

– Familiar with any or all stages in software development procedure, from analyze and design, develop and testing

– At least 3-year direct support experience in software implementation (ERP, CRM, management software,…) at enterprise level

– Strong learning abilities to learn and expand knowledge into new areas and technologies.

– Experience in development, database design is a plus

– DBMS and/or SQL experience strongly preferred

– Bachelor’s Degree in Information Technology/Finance/Accounting or equivalent work experience

Experience

– At least 3 years working in similar position – prefer having experience in ICT, e-commerce companies

– Experience with ERP/CRM implementation system is a plus

Skill

– Software Design

– Analysis

– Teamwork

– Software Maintenance

– Process Improvement

– Big Picture Thinking

– Work Well Under Pressure

– Communication

– Problem Solving

– Critical Thinking

– Relationship Building

– Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors

– Ability to impact operations and effect change without being confrontational

– Detail oriented, analytical and inquisitive

– Ability to work independently and with others

– Extremely organized with strong time-management skills

Benefits

– Attractive salary

– 13th salary month

– Working hours are flexible. Off Saturday, Sunday, Christmas holidays and public holidays, New Year in accordance with the Labor Law.

– State social insurance regime

– Enjoy comprehensive health insurance packages from leading insurance companies in Vietnam.

– Annual health examination

– Good opportunities for advancement, clear development roadmap, friendly working environment, enhance creativity and self-management skills