Business Analyst
Job Description
- Work closely with business decision makers/ super users and other applications system analysts to define and design future solutions for Service Center and Technology Center operations
- Capture requirements, design and develop systems solutions
- Analyze complex business problems or requirements and design cost effective and suitable solutions and product configurations to meet them
- Design and write functional and technical specifications
- Provide technical expertise in identifying, evaluating and developing systems and procedures that meet the business requirements
- Provide direction and guidance to the outsoured development team when it is required, and ensure that the team delivers high quality work
- Cooperate with the development, creating mockups, specifying the requirements for developers and tracking work progress.
- Develop and continually maintain skills in product features, functions, and processes and any applications integrated with S-Platform
- Develop skills in configuring the S-Platform system as required by the business
- Plan, execute and support unit, integration and acceptance testing
- Develop test scenarios, test plans and other documentation
- Prepare for and conduct training for business users and others in S-Platform applications (ERP, CRM,…) functions
- Manage projects and parties involved in projects
- Participate in team planning & restrospective, making sure the dev team has a clear understanding of the user stories and know exactly what must be developed
Job Requirement
Knowledge
- Demonstrated experience in working in a cross functional environment.
- Demonstrated Product Management competence in managing innovation, from idea-generation through development and launching new products through all development phases and across all affected departments and functions
- Familiar with any or all stages in software development procedure, from analyze and design, develop and testing
- At least 3-year direct support experience in software implementation (ERP, CRM, management software,…) at enterprise level
- Strong learning abilities to learn and expand knowledge into new areas and technologies.
- Experience with SAP/Oracle or equivalent ERP/CRM products, accounting software and productivity software is a plus
- Experience in development, database design is a plus
- DBMS and/or SQL experience strongly preferred
- Bachelor’s Degree in Information Technology/Finance/Accounting or equivalent work experience
Experience
- At least 3 years working in similar position – prefer having experience in ICT, e-commerce companies
- Experience with ERP/CRM implementation system is a plus
Skill
- Software Design
- Analysis
- Teamwork
- Software Maintenance
- Process Improvement
- Big Picture Thinking
- Work Well Under Pressure
- Communication
- Problem Solving
- Critical Thinking
- Relationship Building
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors
- Ability to impact operations and effect change without being confrontational
- Detail oriented, analytical and inquisitive
- Ability to work independently and with others
- Extremely organized with strong time-management skills
Benefits
- Competitive salary
- Social insurance, health insurance, unemployment insurance according to Labor Laws
- Advanced employee health insurance
- 13th month salary and yearly performance bonus
Contact: [email protected]
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